TERMS AND CANCELLATION POLICY
1.Rental agreement
The rental agreement is established between the lessor (hereinafter called Villa Verdicchio) and the lessee (hereinafter called ‘the guest’)
by the declaration of agreement at the time of booking, by which the guest also agrees to the content of the reservation and
our general terms and conditions on the agreement. After booking, the guest will receive a booking confirmation from us.
2. Payment of the rental price
All payments are made through the secure payment system Stripe.
This system registers your VISA or MASTERCARD to make the payment of the rental in 2 instalments.
To guarantee your booking, you must enter your credit details in the booking system at the time of booking.
The rent will be paid as follows:
30% of the rent is to be paid upon booking.
70% of the rent will be charged to your credit card 15 days before arrival.
Villa Verdicchio must be in possession of the total rental amount due 15 days prior to arrival.
If not, Villa Verdicchio is entitled to cancel the reservation and release the room for rental.
3.
Cancellation by the guest
3.1. Reservations with an arrival date in 2026
Standard rate – cancellable
For reservations with an arrival date in 2026 made at the standard rate, the following cancellation conditions apply:
More than 30 days before arrival: the guest may cancel free of charge. Any deposit already paid will be refunded in full.
From 30 days up to and including 16 days before arrival: in the event of cancellation, 30% of the total accommodation price is due. Any deposit already paid will not be refunded.
15 days or less before arrival: in the event of cancellation, the full accommodation price is due. No refund will be made.
In the event of a no-show, shortening of the stay or partial cancellation, the full accommodation price remains due.
3.3. Special Deal
Reservations made under the Special Deal rate are not eligible for free cancellation.
The following cancellation conditions apply:
- From 30 days up to and including 16 days before arrival: in the event of cancellation, 30% of the total accommodation price is payable. The deposit already paid will not be refunded.
- 15 days or less before arrival: in the event of cancellation, the full accommodation price is payable. No refund will be made.
The remaining balance of 70% will be charged 15 days before arrival.
In the event of a no-show, shortening of the stay or partial cancellation, the full accommodation price remains payable.
The Special Deal is only available during the specified booking period and may be subject to additional conditions, including a minimum stay.
3.4. V-DAY 2027 Promotional Rate
The V-DAY 2027 Promotional Rate is a non-cancellable and non-refundable promotional rate with a minimum stay of 5 nights.
In the event of cancellation, regardless of the time or reason, the full accommodation price remains payable. Amounts already paid will not be refunded, except where mandatory statutory provisions apply.
In the event of a no-show, shortening of the stay or partial cancellation, the full accommodation price also remains payable.
The Extra Flexibility (+10%) option is not available for reservations made under the V-DAY 2027 Promotional Rate.
3.5. Last Minute Rate
The Last Minute Rate is a non-cancellable and non-refundable rate.
In the event of cancellation, regardless of the time or reason, the full accommodation price remains payable. Amounts already paid will not be refunded, except where mandatory statutory provisions apply.
In the event of a no-show, shortening of the stay or partial cancellation, the full accommodation price also remains payable.
3.5. General cancellation provisions
A negative travel advisory does not provide any additional right to free cancellation. The cancellation conditions described above remain applicable.
We recommend that our guests take out adequate travel and cancellation insurance.
Within 30 days before arrival, the reserved stay dates can no longer be changed.
4. Cancellation by Villa Verdicchio
If Villa Verdicchio is required to cancel the agreed stay due to force majeure or unforeseen circumstances, we will inform the guest as soon as possible.
Where possible, Villa Verdicchio will offer the guest a suitable alternative. If no alternative can be offered, or if the guest does not accept the proposed alternative, all amounts already paid will be refunded in full.
5. Maximum number of persons per room
Each room is provided for 2 persons. The guest is not allowed to exceed this number. No extra beds can be added. Guests are not allowed to host other people in the room.
6. Children
Villa Verdicchio is adult only 14+ years
7. Pets
In order to offer all guests an allergy-free room, pets are unfortunately not allowed.
8. Smoking
Smoking is not allowed in the rooms, general areas, the garden and on the terraces of the rooms. An area in the garden is reserved for smoking.
9. Parking
Some parking spaces are available at Villa Verdicchio. On the road at Villa Verdicchio there is enough space to park cars.
10. Complaints
We try to make your stay as pleasant as possible. Despite our good care, it is still possible that you have a complaint or comment. Please discuss this with us so that we can try to resolve it to your satisfaction.
11. Damage
Villa Verdicchio is not responsible for any damage, loss or theft suffered by guests during their stay. Use of facilities and Villa Verdicchio’s own grounds is at the sole risk of the guest. Villa Verdicchio shall not be liable for any damage resulting from natural disasters, acts of nature, strikes, attacks, acts of violence or accidents. If the guest damages movable or immovable property of Villa Verdicchio, this must be reported and compensated immediately.
12. Arrival and departure
You may occupy your room/suite between 16:00 and 20:00 on the day of arrival. On the day of departure, you must vacate it by 10.30 am at the latest. After consultation and if the situation allows it, this may be deviated from.
13. Airconditioning
The use of air conditioning is included in the room rate. We ask our guests to use it in an ecological and responsible manner. Please turn off the air conditioning when leaving the room. If this is not done, we reserve the right to enter the room and turn off the air conditioning. This is to avoid unnecessary energy consumption.
In the event of technical failure of the air conditioning, it may not work (temporarily). We will do our utmost to remedy any malfunction as soon as possible and will then provide a fan. A defective air conditioning does not entitle you to cancel the reservation. In case of breakdown, we offer a discount of €10 per room per night. This discount will be settled at check-out.
14. Deposit
If the guest rents THE VILLA, Villa Verdicchio is entitled to require a deposit of up to €500 from the guest at the start of the rental period. This deposit will be refunded at the end of the rental period, after deduction of any expenses or damages incurred by the guest.
15. Italian law
The rental agreement between Villa Verdicchio and the guest is governed by Italian law. Disputes will be submitted exclusively to the competent court in Jesi (AN), Italy.
VILLA VERDICCHIO
CONTRADA RIPA 16
60034 CUPRAMONTANA (AN)
ITALY

